FAQ
Are my deposit accounts FDIC insured?
Yes! We are a Member of the FDIC.
How do I access online/mobile banking?
You can access online banking from our website and mobile banking from our FCBL mobile app available from the Apple and Google Play stores. If you need an online account set up, please contact one of our branches.
When can I use online/mobile banking services?
With online and mobile banking, you have access to your account information 24 hours a day, 7 days a week.
Can I get information about my account by phone?
Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices, click here for a complete list of our locations and their phone numbers.
What do I do if my debit card is lost or stolen?
In the event that your debit card is lost or stolen, please call 888-297-3416 promptly and a representative will assist you. This service is available 7 days a week, 24 hours a day.
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