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Temporary System Outage

UPDATE 9:12PM normal operations have been restored and we look forward to providing our full line of services to our customers.

UPDATE 5:06PM:

Our technology service provider is working diligently after hours to restore our system outage. We will provide an update no later than 6:00am Wednesday, sooner if significant updates occur, on the status of our network.

 

UPDATE 3:14PM:

We continue to collaborate closely with technology service providers and actively work toward resolution of our system outage.

We will provide the next update at 5:00pm or sooner if significant developments occur.

 

ORIGINAL:

We are experiencing a temporary system outage and are only receiving deposits and loan payments at this time. We apologize for any inconvenience and will provide notification as soon as service is restored.

SMS Phishing Alert

We have received reports of fraudulent SMS Text messages claiming to be First Citizens Bank transaction alerts, containing a link to traxdigitizing.com/g.

This link is to a spoofed website that looks like First Citizens Bank but shows an incorrect URL of fcbll.it.com.

The sender of the fraudulent text alert is disguised as firstcitizens@fcbl.com.  This is not a legitimate email address.

To protect your account, Please: Do not respond to these messages.  Do not click the link.  Do not enter your credentials.

Only access your First Citizens Bank accounts through this website fcbl.com or through our Mobile Banking App from the iOS or Google Play Store.

Temporary System Outage

UPDATE 9:12PM normal operations have been restored and we look forward to providing our full line of services to our customers.

UPDATE 5:06PM:

Our technology service provider is working diligently after hours to restore our system outage. We will provide an update no later than 6:00am Wednesday, sooner if significant updates occur, on the status of our network.

 

UPDATE 3:14PM:

We continue to collaborate closely with technology service providers and actively work toward resolution of our system outage.

We will provide the next update at 5:00pm or sooner if significant developments occur.

 

ORIGINAL:

We are experiencing a temporary system outage and are only receiving deposits and loan payments at this time. We apologize for any inconvenience and will provide notification as soon as service is restored.

SMS Phishing Alert

We have received reports of fraudulent SMS Text messages claiming to be First Citizens Bank transaction alerts, containing a link to traxdigitizing.com/g.

This link is to a spoofed website that looks like First Citizens Bank but shows an incorrect URL of fcbll.it.com.

The sender of the fraudulent text alert is disguised as firstcitizens@fcbl.com.  This is not a legitimate email address.

To protect your account, Please: Do not respond to these messages.  Do not click the link.  Do not enter your credentials.

Only access your First Citizens Bank accounts through this website fcbl.com or through our Mobile Banking App from the iOS or Google Play Store.

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