Protect Your Mobile Devices

Keep your mobile device safe by following these tips:

  • Lock your device with a PIN, Password, or Pattern to prevent unauthorized access.
  • Configure your device to automatically lock after a certain period of inactivity.
  • Never leave it unattended in public—lost and stolen devices are the number-one threat to mobile users.
  • Only install apps from trusted sources.
  • Shop at reputable app stores—Before downloading an app, research the app and its publishers.
  • If you are an Android user do not install apps from unknown sources–disable this feature in your settings.
  • Read the reviews and ratings of each app before you download.
  • Back up your data.  Most smartphones have the ability to backup your data wirelessly.  This gives you the ability to access your data if the device is lost, stolen, or destroyed.
  • Keep your system up-to-date with the latest OS and App releases which usually contain security enhancements.
  • Don’t hack or jail-break your device.  Tampering with your device can open up security holes.
  • Always log out of banking and shopping sites.  Log out instead of simply closing the browser in case your device is lost or stolen.
  • Never save usernames and passwords in your mobile browser or apps.
  • Don’t bank or shop online from public Wi-Fi connections—save those financial transactions for your secure connection at home.
  • Double-check the site URL to make sure you are not on a fake site.
  • Download the official M0bile Banking App so there is no doubt you are on the correct site.
  • Turn off Wi-Fi, location services, and Bluetooth when they are not in use
  • Avoid texting or emailing personal information Even if you receive a text that appears to be from your bank or another legitimate business, never respond with personal information. Instead, contact the bank directly to confirm their request.
  • Don’t click on links or attachments in unsolicited emails or text messages.
  • Delete unsolicited messages as soon as you receive them. Also, be wary of shortened URLs and QR codes—they could lead you to dangerous websites. If you plan to scan QR codes, select a QR reader that offers a preview of the code’s embedded web address, and use mobile security software that warns you of risky links in QR codes.
  • Install a mobile security app, keep it up-to-date and scan your device for malware regularly.