General

SHAZAM debit network issue resolved

the system issue causing some debit card transactions to be declined has been resolved.  Our technical teams will continue to monitor systems closely, watching for any further service issues. We’ll keep you informed if there’s any recurrence.

Shazam debit network outage

Our debit card network provider, SHAZAM,  is currently experiencing intermittent service issues, causing our debit cards to be declined. Service restoration is underway, and we’ll keep you informed as this system issue is resolved.

Phone Scam

We’ve had reports of customers receiving calls from someone claiming to be First Citizens Bank.  The caller ID might say “First Citizens Bank”  but it’s not us.  The bank will not be calling you to ask for personal information so please do not give any out over the phone.  The attacker may try to convince […]

Dreaming of a New Home?

If you have been dreaming of a new home then you should speak with Samantha Petrey Bagwell (NMLS# 1472965) about our Mortgage Options! From construction all the way to home ownership, we have solutions to fit your needs. Wondering if you qualify for a mortgage? We offer a free consultation and loan pre qualification! Call […]

New Year’s Day Hours

We will close at 1:00 pm on New Year’s Eve and will resume normal business hours on Wednesday, January 2.  Remember, you can always access your accounts via our convenient 24/7 services: Internet, Mobile, and SMS Text Banking Voice Access Telephone Banking ATM

No More Landlords!

FHA Home Loans FHA loans have been helping people become homeowners since 1934.  The Federal Housing Administration allows approved lenders to offer homebuyers a financing alternative with lower down payment requirements, competitive rates, and simplified credit standards.  If you want to buy a home but do not have the funds for a large down payment, […]

Veterans Administration (VA) Home Loans

We proudly offer VA loans to military borrowers including active-duty personnel, veterans, reservists, National Guard members, and their surviving spouses.  Contact us today to learn how you can take advantage of this program and let us help you, our heroes, become homeowners. No Down Payment required on eligible loans No private mortgage insurance (PMI) Competitive […]

Mobile Deposit is Here

Mobile Deposit is here; all you need is your phone. Our First Citizens Bank Team is working daily to upgrade your banking experience. We now have available for all iPhone and Android phone users the ability to take a picture of a check presented to you and deposit it. This is another example of First Citizens Bank […]