Jay Woodall

Jay Woodall

Email Scam

There have been reports of phishing emails from someone pretending to be First Citizens Bank, warning people they have a zero balance.  These are malicious emails.  Do not respond to them, simply delete them.

Don’t Get Hooked!

What is Phishing? Phishing is a psychological attack used by cyber criminals to trick you into giving up information or taking an action.  Phishing originally described email attacks that would steal your online username and password, however, the term has evolved and now refers to almost any message-based attack.  These attacks begin with a cyber […]

Memorial Day

Please note that we are closed in observance of Memorial Day. Remember you can always access your accounts via our convenient 24/7 services.  “As we express our gratitude, we must never forget that the highest appreciation is not to utter the words, but to live by them.” John F. Kennedy

Did Someone Say Cash Back?

Cash Back Rewards Plus Free Checking Account Features Debit Card Online Banking Bill Pay Mobile Banking App – Including Text Alerts Mobile Deposit (Subject to Approval) Qualifications For Rewards Have 15 or more Debit Card Purchases and Payments Post Have 1 or more ACH transaction Post Receive E-Statement (Requires Online Banking) Rewards 2.25% Cash Back […]

SHAZAM debit network issue resolved

the system issue causing some debit card transactions to be declined has been resolved.  Our technical teams will continue to monitor systems closely, watching for any further service issues. We’ll keep you informed if there’s any recurrence.

Shazam debit network outage

Our debit card network provider, SHAZAM,  is currently experiencing intermittent service issues, causing our debit cards to be declined. Service restoration is underway, and we’ll keep you informed as this system issue is resolved.

Phone Scam

We’ve had reports of customers receiving calls from someone claiming to be First Citizens Bank.  The caller ID might say “First Citizens Bank”  but it’s not us.  The bank will not be calling you to ask for personal information so please do not give any out over the phone.  The attacker may try to convince […]

Dreaming of a New Home?

If you have been dreaming of a new home then you should speak with Samantha Petrey Bagwell (NMLS# 1472965) about our Mortgage Options! From construction all the way to home ownership, we have solutions to fit your needs. Wondering if you qualify for a mortgage? We offer a free consultation and loan pre qualification! Call […]

New Year’s Day Hours

We will close at 1:00 pm on New Year’s Eve and will resume normal business hours on Wednesday, January 2.  Remember, you can always access your accounts via our convenient 24/7 services: Internet, Mobile, and SMS Text Banking Voice Access Telephone Banking ATM