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FEDERAL ELECTRONIC FUND IMPORTANT INFORMATION for our customers who have authorized electronic fund transfers: The Federal Electronic Fund Transfer Act and regulations adopted thereunder provide that we disclose pertinent information to you about electronic fund transfers to or from your account. By electronic fund transfers, we mean transactions initiated by you through the use of your debit card in an automated teller machine, our telephone banking service, via the internet and preauthorized deposits to, and if applicable, transfers from your account with us. TYPES OF TRANSFERS AVAILABLE
I. AUTOMATED TELLER MACHINES, DEBIT CARDS AND POINT-OF-SALE TRANSFERS A. ACCESSING YOUR ACCOUNT
B. LIMITATIONS
C. CHARGES FOR TRANSFERS OR RIGHT TO MAKE TRANSFERS Fixed Charge: We will charge you a $1.00 service fee each month for our point-of-sale transfer service and debit card. D. ATM FEES BY OTHERS If you use an ATM that is not operated by this institution, the operator of the machine and/or an automated transfer network may charge you a fee. This amount is in addition to any fee we may charge. E. RECEIPT FOR TRANSACTION You will receive a written receipt at the time you make any transfer to or from your account using a point-of-sale terminals. F. CUSTOMER LIABILITY Tell us AT ONCE if you believe your card has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account. If you tell us within 2 business days, you can lose no more than $50 if someone used your card without your permission. If you do not tell us within 2 business days after you learn of the loss or theft of your card, and we can prove we could have stopped someone from using your card without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. Credit cards and debit cards cannot be used to perform any transaction that is deemed illegal. Any violation of this policy will result in termination of our cardholder agreement. G. HOW TO CONTACT US If you believe that your card has been lost or stolen or that someone has transferred or may transfer money from any account without your permission, or if for any reason you wish to contact us, telephone us at the phone number or write us at the address at the bottom of this disclosure. II. ELECTRONIC FUNDS TRANSFERS BY PREAUTHORIZATION A. DOCUMENTATION OF TRANSFERS If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the phone number listed below to find out whether or not the deposit has been made. B. LIMITATIONS
C. RIGHT TO STOP PAYMENT If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here's how: Call us at the phone number or write us at the address given below in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages. We will charge you $30.00 for each stop-payment order you give. D. NOTICE OF TRANSFERS VARYING IN AMOUNT If the preauthorized regular transfers from your account may vary in amount, the person you are going to pay should tell you 10 days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set. E. CUSTOMER LIABILITY If your statement shows unauthorized transfers from your account, tell us at once. If you do not tell us within 60 days after we sent you the FIRST statement upon which the problem appeared, you may not get back any money you lost after the 60 days if we can prove that we ould have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or hospital stay) kept you from telling us this, we will extend the time periods. F. HOW TO CONTACT US If you believe that a transaction involving your account has been made without your permission, or if for any reason you wish to contact us, telephone us at the phone number or write us at the address given below. III. TELEPHONE INITIATED TRANSFERS AND BILL-PAYMENT SERVICE A. ACCESSING YOUR ACCOUNT For any authorized account you may use your telephone code to:
B. FREQUENCY OF TRANSFERS There is a limit of 6 on savings accounts and Money Market accounts. C. CHARGES There is no fee for this service. D. CUSTOMER LIABILITY Tell us AT ONCE if you believe your code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account. If you believe that your code has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your code without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your code, and we can prove we could have stopped someone from using your code without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. IV. DISCLOSURES WHICH APPLY TO ALL ELECTRONIC FUND TRANSFERS A. PERIODIC STATEMENTS CHECKING: You will get a monthly account statement. SAVINGS: You will get a monthly account statement. If there are no transfers in a particular month, you will get a statement at least quarterly. B. ACCOUNT INFORMATION DISCLOSURE We will disclose information about your account or the transfers you make:
C. LIABILITY FOR FAILURE TO MAKE TRANSFERS If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
D. ERROR RESOLUTION PROCEDURES In case of errors or questions about your electronic transfers: Telephone us or write us at the phone number or address given below, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared.
a. ERROR RESOLUTION NOTICE We will determine whether an error occurred within 10 business days after we hear from you and we will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 days, we may not credit your account. We will tell you the results within 3 business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. b. EXTENSION OF TIME PERIOD - NEW ACCOUNTS
(i) The applicable time is 20 business days in place of 10 business days if the notice of error involves an electronic fund transfer to or from the account within 30 days after the first deposit to the account was made. (ii) The applicable time is 90 days in place of 45 days of investigation, if a notice of error involves an electronic fund transfer that: (A) Was not initiated within the state; (B) Resulted from a point-of-sale debit card transaction; or (C) Occurred within 30 days after the first deposit to the account was made. You may ask for copies of the documents we used in our investigation. E. MAILING ADDRESS, TELEPHONE NUMBER AND BUSINESS DAY DISCLOSURE
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